Frequently asked questions

A few factors play into drying time. Depending on the weather, kind of carpet, and its current condition, the carpet should be dry in 2-5 hours!

We advise all of our customers to wait until the carpet is completely dry before walking on it. If walking on carpet is a must, we recommend removing your shoes to avoid tracking dirt and soil onto the clean carpet. We also recommend waiting until carpet is completely dry before placing furniture back to its location.

Each solution we use is 100% eco-friendly and pet friendly! Our solutions also don’t leave any residue in your carpet!

The more prepared you are for our cleaning the better! This means picking up loose items like toys and clothes off of the floor. Any items that could negatively react with water should be removed from carpet such as wood, paper, etc. Please ask about specific furniture that you may have in your home!

We recommend for carpets with high traffic and wear and tear to be cleaned every 6 months and carpets with less use to be cleaned annually. ***Some carpets come with a warranty that requires you to clean your carpets every year to uphold its warranty***

Believe it or not one of the most commonly overlooked maintenance is vacuuming! Vacuuming on a regular basis is so important to keep dust and debris out of the carpet. It also helps the fibers from matting down. Ask a Classic Floor Care specialist about what you should use to clean spots and stains!

Reach out to our office at (626) 857-7751 to apply today!

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